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StarVoyage Shippers Terms of Service

1. Services Offered

StarVoyage Shippers provides consolidation and de-consolidation services for cargo in Dar Es Salaam. Our services include combining shipments for cost-effective transportation and efficiently breaking down consolidated cargo upon arrival.

2. Responsibilities

a. Client Responsibilities

  • Provide accurate and complete information for shipping documentation.
  • Ensure that shipped goods comply with all applicable laws and regulations.
  • Promptly pay for services rendered according to agreed-upon terms.

b. StarVoyage Responsibilities

  • Handle cargo with diligence and care.
  • Comply with all relevant shipping laws and regulations.
  • Provide timely and accurate information regarding shipment status.

3. Shipping Rates and Fees

a. Consolidation Services

  • Charges are based on the volume and weight of the consolidated cargo.
  • Additional fees may apply for special handling or documentation services.

b. De-consolidation Services

  • Charges are based on the efficient breakdown and handling of consolidated shipments.

4. Shipping Schedule

  • StarVoyage will provide a shipping schedule detailing expected departure and arrival times.
  • Any changes to the schedule will be communicated promptly.

5. Insurance

  • Clients are responsible for securing insurance for their cargo.
  • StarVoyage can facilitate insurance arrangements upon request.

6. Liabilities and Claims

  • StarVoyage is not liable for damages resulting from circumstances beyond our control (e.g., natural disasters, political unrest).
  • Claims for loss or damage must be submitted in writing within a specified timeframe.

7. Compliance

  • Both StarVoyage and the client agree to comply with all applicable local and international shipping laws and regulations.

8. Termination

  • Either party may terminate services with written notice.
  • Termination does not relieve either party of obligations existing at the time of termination.

9. Governing Law

  • These terms of service are governed by the laws of Tanzania.

10. Modification of Terms

  • StarVoyage reserves the right to modify these terms with reasonable notice.

By engaging in business with StarVoyage Shippers, the client agrees to these terms and conditions.

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